Privacy Policy
Your privacy is important to us. This policy describes how SimeDuint Mobile Game Development Ltd collects, uses, and protects your personal information.
1. Information We Collect
Personal Information
We may collect the following types of personal information when you interact with our website and services:
- Name and contact information (email address, phone number)
- Account credentials and profile information
- Payment and billing information
- Communication preferences
- Game preferences and progress data
- Device information and technical data
Technical Information
When you visit our website, we automatically collect certain technical information:
- IP address and location data
- Browser type and version
- Operating system information
- Pages visited and time spent on our site
- Referring website information
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
- Provide and maintain our mobile games
- Process transactions and payments
- Create and manage user accounts
- Deliver customer support
- Sync game progress across devices
Communication & Marketing
- Send important service updates
- Respond to your inquiries
- Provide game news and announcements
- Send promotional offers (with consent)
- Personalize user experience
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our business, such as payment processors, cloud hosting providers, and analytics services.
Legal Requirements
We may disclose your information when required by law, to comply with legal processes, protect our rights, or ensure the safety and security of our users.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that business transaction.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
Technical Safeguards
- SSL/TLS encryption for data transmission
- Secure data storage with encryption at rest
- Regular security audits and assessments
- Access controls and authentication systems
Organizational Measures
- Employee privacy training and policies
- Limited access to personal data on need-to-know basis
- Incident response procedures
- Regular data backup and recovery processes
5. Your Rights and Choices
You have certain rights regarding your personal information. Depending on your location, these rights may include:
Access and Portability
- Request access to your personal data
- Receive a copy of your data in a portable format
- Review how your information is being used
Correction and Deletion
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to certain types of data processing
To exercise these rights: Please contact us at info@simeduint.com or call us at +44 20 7946 0958. We will respond to your request within 30 days.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These technologies help us understand how users interact with our site and improve our services.
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled. They are usually set in response to actions made by you.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
Marketing Cookies
These cookies track your browsing habits to show you personalized advertisements and measure campaign effectiveness.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can remove the information from our systems.
8. International Data Transfers
SimeDuint Mobile Game Development Ltd operates globally, and your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.
Transfer Safeguards
- European Commission adequacy decisions
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules (BCRs)
- Certification schemes and codes of conduct
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the type of information and the purposes for which it was collected.
Account Information
Retained while your account is active and for a reasonable period after account closure to comply with legal obligations and resolve disputes.
Game Data
Game progress and preferences are retained to provide continuity across devices and sessions, with options to delete upon request.
10. Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:
- Post the updated policy on our website
- Update the "Last Updated" date at the top of this policy
- Notify you via email of significant changes
- Obtain your consent for material changes where required
We encourage you to review this privacy policy periodically to stay informed about how we protect your information.
11. Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Contact Details
Company: SimeDuint Mobile Game Development Ltd
Address: 125 City Road, London EC1V 1JB, United Kingdom
Phone: +44 20 7946 0958
Email: info@simeduint.com
Hours: Mon-Fri: 9:00-18:00 GMT
Data Protection Officer
For specific data protection inquiries, you can also contact our Data Protection Officer directly:
Email: dpo@simeduint.com
Subject Line: Data Protection Request
Last Updated: January 2025
This privacy policy is effective immediately and governs the collection, use, and disclosure of your personal information by SimeDuint Mobile Game Development Ltd.